Terms of service

In these Terms, the following terms have the meaning set out below:

• «Provider» refers to EMVEE VENTURES LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, operating under the HelvetData brand. Operations are managed and operated from Switzerland.
• «Customer» refers to any legal or natural person acting in a professional capacity who has subscribed to the Service.
• «User» refers to any natural person accessing the Service on behalf of the Customer.
• «Service» refers to the HelvetData platform, its modules, its API and all associated services.
• «Data» refers to all information aggregated by the Service from official Swiss public sources.
• «Subscription» refers to the contract between the Provider and the Customer for access to the Service.

HelvetData aggregates, structures and enriches official Swiss public data from the official registers of the Confederation, the cantons and the municipalities (commercial register, official publications, public tenders, bankruptcies, trademarks, land registry). The Service also offers tailored alerts, saved views, watchlists and programmatic access via HTTP API.

The Service is delivered as a SaaS (Software as a Service), accessible via web browser and HTTP API. No local installation is required.

The Provider reserves the right to evolve the features of the Service without notice, provided this does not materially affect the contractual commitments.

Creating an account requires a valid business email address and a password meeting the security requirements (minimum 10 characters, complexity required).

The Customer is solely responsible for the confidentiality of their credentials. Any action taken from an account is deemed to have been carried out by its holder. If compromise is suspected, the Customer must change their password immediately and notify the Provider.

The Customer warrants the accuracy of the information provided at registration and undertakes to keep it up to date.

HelvetData offers a fourteen (14) day free trial with no commitment and no credit card required. During this period, the Customer has access to the features of the selected module, with possible volume limits.

At the end of the trial, access is suspended unless a paid Subscription is taken out. No automatic billing occurs.

The Service is offered in three tiers: Solo, Pro and Business. Prices are quoted in Swiss francs (CHF), Swiss VAT included, and published on the pricing page.

Billing occurs monthly or annually, in advance, via the payment processor Stripe Payments Europe Ltd. No banking data is stored by HelvetData.

Invoices are issued electronically and sent to the Customer's email address. Any unpaid amount may result in suspension of the Service after a fifteen (15) day reminder.

The Customer may terminate their Subscription at any time from the dashboard, in one click. Termination takes effect at the end of the current billing period.

For annual Subscriptions, a pro-rata refund of unused months may be granted in case of early termination for legitimate cause, at the Provider's discretion.

HelvetData also offers a thirty (30) day «satisfaction or refund» guarantee from the first paid Subscription: full refund upon simple request to privacy@helvetdata.ch.

The Customer undertakes to use the Service fairly and in accordance with its intended purpose. The following are in particular prohibited:

• resale, sub-licensing or sharing of access with unauthorized third parties;
• massive or automated scraping outside the official API limits;
• any attempt to bypass rate limits or security mechanisms;
• the use of Data for unlawful prospecting, discrimination or activities contrary to public order;
• reverse engineering or decompilation of the Service.

Any breach may result in immediate suspension of the account without notice or refund.

The Data made available by HelvetData are sourced from Swiss public registers and may contain information relating to natural persons (building-permit applicants, architects, company officers). The Customer acknowledges these characteristics and undertakes to comply with the following rules:

• Strictly B2B use: the Data are intended exclusively for B2B commercial outreach and legitimate professional activities (craftsmen, advisory, M&A, litigation, debt collection).
• No abusive use: the Customer shall not use the phone numbers and email addresses of natural persons for spam, mass mailing, unsolicited marketing or any purpose unrelated to its professional activity.
• nLPD compliance for secondary processing: for any processing carried out from Data extracted from the Service, the Customer becomes itself the controller within the meaning of art. 5 let. j revFADP. It undertakes to comply with its own legal obligations, in particular transparency towards the contacted person (mention of the data source at first contact), compliance with «marketing opt-out» objections and exercise of the rights of the data subject.
• No resale: resale, public re-publication or transfer to a third party of Data extracted from the Service is strictly prohibited.
• HelvetData liability limitation: HelvetData provides access to Data from public sources. HelvetData is not liable for the use the Customer makes of the Data after extraction. Any damage or claim arising from non-compliant use by the Customer is the sole responsibility of the latter.
• Sanction: the Provider reserves the right to terminate the Subscription without notice or refund in case of material breach of these rules, without prejudice to any subsequent legal action.

The source data remain public and their original legal status is unchanged. HelvetData owns all intellectual property rights in the software layer, the matching algorithms, the proprietary scores (momentum, distress, expansion), the public-source intelligence enrichments and the user interface.

The Customer is granted a non-exclusive, non-transferable license to use the Service, limited to the duration of the Subscription.

The HelvetData brand and visual identity are the exclusive property of EMVEE VENTURES LTD.

The Customer's watchlists, saved views, custom filters and account settings are strictly private. No such information is shared between Customers or used by the Provider for commercial purposes.

Usage data may be analyzed in anonymized and aggregated form to improve the Service.

The Provider undertakes the following service levels:

• Pro plan: 99.5 % monthly uptime.
• Business plan: 99.9 % monthly uptime, with priority support.
• Solo plan: best effort, without contractual uptime commitment.

Planned maintenance interventions are announced at least forty-eight (48) hours in advance by email.

The Provider undertakes to use its best efforts to deliver a reliable and high-quality Service. However, the Data come from third-party public sources and the Provider cannot warrant their accuracy, completeness or absolute timeliness.

The Provider's liability is limited, in the event of proven direct damage, to the total amount actually paid by the Customer over the last twelve (12) months of Subscription.

The Provider shall in no case be liable for indirect damages, loss of revenue, loss of customers, reputational damage or any immaterial loss.

Neither party shall be held liable for non-performance of its obligations in the event of force majeure within the meaning of Swiss case law, in particular major cloud infrastructure failure, large-scale cyber-attack, armed conflict, natural disaster or governmental decision rendering performance impossible.

The processing of personal data of the Customer and its Users is governed by the Privacy Policy available at /legal/privacy, which forms an integral part of these Terms and which the Customer declares to have read and accepted.

The Provider complies with the revised Swiss Federal Act on Data Protection (revFADP), in force since 1 September 2023, and with the European General Data Protection Regulation (GDPR) for Users residing in the European Union.

The Provider reserves the right to amend these Terms at any time. Any material amendment will be notified to the Customer by email at least thirty (30) days before it takes effect.

Unless the Customer terminates within that period, the new Terms are deemed accepted.

These Terms are governed by English law. Courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer-protection rules under Swiss law (UCA/nFADP).

The Customer may not assign its contract to a third party without the prior written consent of the Provider. The Provider may assign the contract as part of a merger, acquisition or reorganization, subject to informing the Customer.

If any clause of these Terms is found to be invalid or unenforceable by a competent court, the remaining clauses shall remain in full force. The parties undertake to replace the invalid clause with a valid clause of equivalent economic effect.

In accordance with the Swiss Federal Act on Electronic Signatures (ZertES), acceptance of these Terms by the Customer at the time of account creation (explicit checkbox) constitutes an electronic signature and a free, express and informed consent.

Proof of acceptance is retained in the Provider's audit logs for the entire duration of the contract plus the legal retention period.